Returns & Refunds

Goods can be returned with prior notice only. (Call us on:  056 7723199.)

Returns & Refunds:

  • A refund is allowed as long as you inform us within 7 days of product arrival.
  • You have to send the product back in an unused condition.
  • Please include full name and address details with your return along with the reason for return of item.
  • If an item is returned because it is no longer wanted or the wrong item was purchased, a refund will be issued subject to the reduction of postage & packaging fees.

Exchange/Replacement:

  • Exchange or replacement is allowed as long as you inform us within 7 days of product arrival.
  • You have to send the product back in an unused condition.
  • If the exchange is due to the wrong item being purchased, buyer will be liable to cover the postage and packaging fees for shipment of the the new item.
  • In certain circumstances, we will provide exchange or replacement for free.

Reporting Faults:

  • Any manufacturing fault has to be reported within 7 days and it shall be exchanged / replaced in accordance to our exchange policy.